OVERVIEW OF INTEGRATED SUPPORTIVE SUPPERVISION

INTRODUCTION

In challenging environments where resources are scarce and priorities are vast and different, it is important to support employees through supervision to make them feel valued, motivated, and more productive.

Through effective Integrated Supportive Supervision (ISS), Health Leaders and Managers can foster, and review staff performance based on defined standards.

The main goal of this course is to equip Health Leaders and Managers on effective supervisory process to help build capacity in the health care system by enabling health care teams continue to develop their individual competence, receive feedback on performance and provide safe, quality patient care.

This course looks at the Definition and Types of supervision; Integrated Supportive Supervision; and the process involved in conducting ISS.

LEARNING OBJECTIVES

At the end of this course, participants should be able to

Explain Supervision and describe the types of Supervision.

Understand who a Supervisor is, and the qualities of a good supervisor

Understand Integrated Supportive Supervision, its aim, importance and benefits.

Explain the key Elements and describe the Activities involved in ISS.

Know the differences between Supportive Supervision and Traditional Supervisory Role

Identify Focus Areas, Tools and Process for supportive supervision

Prepare, Plan, and Conduct Supportive Supervision

Give constructive feedback after conducting Supportive Supervision